Shipping policy
Shipping Policy
We aim to deliver your order quickly and reliably. Below you’ll find all the information you need regarding shipping times, costs, and tracking.
Processing Time
All orders are processed within 1–3 working days.
Orders are not shipped or delivered on weekends or public holidays.
During busy periods or new product launches, processing times may be slightly longer. Any delays will be communicated where possible.
UK Shipping
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Standard UK Delivery: 2–5 working days
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Shipping is calculated at checkout
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All orders are shipped using a tracked service
Once your order has been dispatched, you will receive a confirmation email with tracking details.
Free Returns
We offer free returns on all UK orders within 14 days of delivery.
For more information, please see our Returns & Refunds Policy.
International Shipping
We currently ship internationally.
Shipping costs and delivery times for international orders are calculated at checkout and may vary by destination.
Please note:
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Customers are responsible for any customs duties, taxes, or import fees
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Delivery times may vary due to customs processing
Incorrect Address
Please ensure all shipping details are entered correctly at checkout.
We are not responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer.
Lost or Delayed Orders
If your order appears to be delayed or missing, please contact us at:
We’ll work with the courier to resolve the issue as quickly as possible.
Order Tracking
All shipped orders include tracking information.
Tracking details will be sent via email once your order has been dispatched.
Contact
If you have any questions regarding shipping, please contact us at: